Technical Sales Engineer, Customer Service

Dedicated to Customer Service?

Based in our head office in Vejle, you will be a part of our global Customer Service team supporting our customers primarily within the global aqua culture and pet food industry. Your focus area will be Europe, mainly Scandinavia. You will have independent responsibility of developing and promoting sales of service agreements, spare parts, audits, training and other services for the after-market segment. Our customers strive towards having a high quality standard and that is why they chose Graintec as their partner.

Through a leading position within design and supply of big turn-key projects to above mentioned industries as well as a strong focus on helping our customers to produce in the best possible way, we have over several years built up a strong and interesting service business. Your job will therefore be to create an overview of the existing business and the future potential – and based on that develop our existing business as well as seeking out customers not using our services yet.

A Technical, Commercial Background

You have a strong technical background as for example Bachelor of Technology Management and Marine Engineering or preferable with a practical background – optimally, you have gained your experience in companies selling process equipment needing service and spare parts. You know the challenges faced by the customers and understand how we, as a supplier of process equipment, can support and advise our customers in the best possible way when the plants are in operation. A background in one of above industries would be an advantage.

You might have worked in various functions, for example within start-up of process lines, engineering or service. Ideally, you already have experience in sales of for example service, spare parts or machines. You feel comfortable being in contact with both internal and external partners, and you enjoy the challenge in creating long-standing relations based on trust and qualifications.

You bring the customer in focus, and you see a positive challenge in an in-depth understanding of your customer’s business.

As a person, you are open-minded and proactive, and you reach your ambitious goals by working persistently and with structure.

As you will be working in an international environment, you comfortably use English in writing and speech, and you are prepared for approx. 60-70 travelling days per year. When you aren’t travelling you will be a part of the back office, handling quotation, customer contact – defining their needs and where we as a team can make a difference.

Independent Responsibility in a Global Company

We offer you an opportunity to work with the leading company in this industry, cooperate with dedicated, experienced and highly skilled colleagues. An international work environment. At Graintec, we work across cultures and technical disciplines, as we are present in Europe, Latin America, USA and China. Our projects require deep insight into technology, production processes, process management and power supply.

Office location: Vejle, Denmark.

Please contact us at job@graintec.com, or Head of Customer Service, Thomas Kristensen ph. +45 30462475, if you find this a suitable challenge. See more about us at www.graintec.com

GRAINTEC A/S is the world’s leading solution provider for state-of-the-art production facilities and processing lines for the manufacturing of extruded aqua feed and pet food. The company’s main fields are engineering, procurement and construction (EPC) as well as consulting services including project management. With a worldwide customer base, GRAINTEC´s extensive knowledge about the market, the production process and operational costs, makes it possible to optimize the desired solutions for the needs of every individual customer.

While designing, executing, installing and maintaining production facilities and processing lines on all continents, GRAINTEC believes that developing a factory is a future-oriented process. Therefore, all projects are taken on with a holistic approach. Rules and regulations are taken into account, as well as hygienic standards and environmental issues, energy recovery, wastewater treatment and odor control – keeping the economic efficiency in focus while at the same time minimizing the plants’ impact on the environment.

Are you a qualified engineer, sales manager, project manager, technical assistant or site supervisor burning to be part of Graintec? Or do you have competences or other experience that can contribute to our team? Then please send your application and CV to: job@graintec.com

We are always looking after qualified people to support us. Although we might not be hiring at the moment, open positions can arise and therefore we welcome unsolicited applications, which we will keep for six months for possible future opportunities.

We treat your application as well as your interest in our company strictly confidential.